What is Virtual Care?

Virtual care means getting health advice, diagnoses, prescriptions, or follow-ups through technology like your phone, tablet, or computer. No travel, no waiting room. Just you and a health care provider, connected through video, phone, or secure messaging.

It might look like:

Scheduling a video call with your family doctor
Having a phone consultation about test results with a health care provider
Using a trusted online platform to receive health care advice

Virtual care isn’t replacing traditional health care; it’s expanding it. It’s one more way to get trusted care.

Virtual care for unaffiliated patients

Currently, free virtual health care is offered to Islanders without a primary care provider through our verified Virtual Care online platform. To qualify you must be:

Registered on the Provincial Patient Registry
Living in PEI
Without a primary care provider

On the platform, doctors can:

Assess and treat common health issues
Prescribe medications (except controlled substances)
Order tests (blood work, x-rays)
Provide sick notes
Some situations may require care in-person, in those cases, the Virtual Care physician online will refer you to in-person care.

You can access Virtual Care from Monday to Friday: 8 a.m. – 9 p.m. Get more information here.

NEED HELP? Contact the eHealth Support Desk:

ehealthsupport@ihis.org
1-855-506-3963 (toll-free)

Resources:

Digital health tools